Effective Date: 1 May 2026
This Privacy Policy outlines how MedicMetrix ("the App" or "We") handles your personal, medical, and professional data, adhering to the framework of the Singapore Personal Data Protection Act 2012 (PDPA). This policy is designed to be clear and simple, reflecting our commitment to using sensitive information solely for medical treatment and professional healthcare purposes.
1. Our Commitment to Your Privacy (PDPA Obligations)
We are committed to Accountability. We collect, use, and disclose personal data strictly for the purposes described in this policy, based on explicit consent.
This applies equally to patients and healthcare providers (doctors) whose data is processed through the App.
2. Information We Collect
We collect and process information you agree to share via this App ("Personal Data"). This includes:
Patient Data:
- Personal Identification Details (e.g., name, contact information, age, email address)
- Sensitive Medical Information (e.g., medical records, medical history, test results, treatment notes)
- Anonymised Data (de-identified, aggregate statistics)
Doctor Data:
- Professional Identification Details (e.g., name, contact information, qualifications, licensing information)
- Practice Information (e.g., clinic affiliation, consultation notes, schedules)
- System Access Data (e.g., login credentials, usage logs, audit trails)
3. Purpose of Data Collection and Use (Purpose Limitation)
We collect and use Personal Data only for the purpose of medical treatment and professional healthcare delivery through this App.
This usage aligns with the Purpose Limitation Obligation under the PDPA.
We will NOT:
- Store or use patient or doctor data for any purpose beyond medical treatment and healthcare delivery.
- Share or sell data to third parties for unrelated purposes.
- Use data for marketing or advertising.
4. Sharing Your Data (Disclosure and Consent)
We will share Personal Data with authorized healthcare providers and necessary systems solely to facilitate medical treatment and professional healthcare delivery.
Disclosure is limited to the minimum amount of information necessary.
Consent applies equally to patients and doctors using the App.
5. Protecting Your Data (Protection Obligation)
We implement reasonable security arrangements to protect all Personal Data in our possession or control.
This includes encryption, access controls, and audit mechanisms to safeguard both patient and doctor data against unauthorized access, use, or disclosure.
6. Your Rights Over Your Data
You have the right to autonomy over your Personal Data. You can request:
- Access and Correction
- Withdrawal of Consent
- Retention Limitation/Deletion
These rights apply equally to patients and doctors.
7. Doctor Data Protection
MedicMetrix affirms that the same privacy and protection standards applied to patient data also extend to doctors' professional and personal data.
Doctor data will be collected, used, and disclosed only for legitimate healthcare delivery and system security purposes, never for marketing or unrelated activities.
We commit to protecting doctors' professional integrity and ensuring their information is handled with the same level of confidentiality and security as patient data.
Contact Information (Data Protection Officer)
Email: support@medicmetrix.com
Phone: +65 85563397